Elite Business Consultancy
                 Business Consultants

Elite Business Consultancy use the best management consultants. To qualify as a consultant our trainers must:

  • have practical experience to a high standard in the field in which they are working
  • display excellent current knowledge of the subject in which they specialise
  • meet customers needs and welcomed back for more.

Our training consultants usually meet you to discus your requirements. They will be keen to learn about the people involved and an understanding of your working practices and the organisation’s culture. This helps us ensure the consulting relates to individual and the companies needs.

Résumé of Mick Miles N.Dip.M PGCE FBAPT MCMI

Mick has over 30 years experience as a manager, trainer and consultant.

Numerous training courses and studies have enabled him to qualify as a tutor and facilitator in personal development and management issues. He is a Home Office appointed Trainer of Trainers and a City and Guilds NVQ Assessor. He also holds a Management Diploma and a Postgraduate Certificate of Education by the University of East Anglia.

Training with Dr. Richard Bandler and Dr. John Grinder the creators of Neuro Linguistic Programming, Michael Breen a leading expert and master trainer in NLP and Paul McKenna the world’s best known hypnotist, has qualified Mick as a practitioner of NLP. Delegates on all the courses that he delivers appreciate the benefits of this. He also gives one-to-one help for personal development.

  

One of the few consultants to have studied communication skills combined with the behaviour of people, and have the opportunity to put these skills into practice by interviewing violent offenders including rapists and murderers. Witnesses and victims of such offenders require delicate handling and Mick has extensive experience of working with police officers in defence tactics, and interpersonal skills. He is an acknowledged expert in dealing with people from all walks of life and undertakes work as an adviser to the Treasury Solicitor on training.

Extensive training in team building enabled him to confidently lead teams in demanding situations in the United Kingdom and abroad. Licensed by Belbin Associates to use Interplace 5.2 for Windows, he is able to provide team role profiles and job suitability details.

As a senior manager he has considerable experience in both project and people management in this country and abroad. He was also responsible for recruiting and developing staff at the Suffolk police headquarters.

Mick is the Managing Director of Elite Training European Ltd. He started the company in 1996 and built it around the philosophy of developing:

  • "outside the box" approaches to organisational issues; and
  • innovative training processes

His experience and creative thinking skills have enabled him to design and deliver numerous core skills and management courses for large organisations.

You may have heard Mick on the radio or read about him in the press. He is often asked to give his opinion on the topics he teaches.

Résumé of Ann Youngs BA Dip Ed

Ann’s early career was in secondary education, from where she moved into a number of senior management posts in an educational publishing company, Nelson UK.

She later developed a role as a Director of the corporate university of The Thomson Corporation with specific responsibility for Europe and Asia.

Ann’s experience and expertise include developing leadership competencies and personal effectiveness in individuals as well as working with leaders to help them facilitate change effectively in their organisations. Believing that leaders can only be truly effective when they understand themselves and their impact on others and this philosophy underpins the work she does.

Working with Thomson over many years has afforded her many opportunities to work with a diverse range of cultures, which has added to the breadth and depth her understanding of the attitudes, values and skills required to operate in a global environment.

  


Ann Youngs
Her Accreditations include
The Forum Corporation: Wilson Learning:
  • Face to Face Selling Skills
  • Strategic Selling Skills
  • Sales Leadership
  • Organisational Leadership
  • PMIS

Career Systems International:

  • Career Power
  • Career Power for Coaches
  • High Performance Team Workshop
  • Leading in a High Performance Team Environment
  • Leadership Research Institute
  • Situational Leadership

Franklin Covey:

  • What Matters Most
   
Global Integration Achieve Global:
  • Remote and Virtual Teams
  • Skills for the Matrix Environment
  • Leadership for Results
  • Tools for Performance Leaders
   
Corporate Lifecycles Inc. Leadership Research Institute
  • Pathway to Prime Facilitator training
  • Pathway to Prime Strategy and Structure sessions
  • Diagnostic workshop facilitation
  • Remote and Virtual Teams
  • Skills for the Matrix Environment
Ann facilitates many courses for individual and corporate development and is qualified to use the following tools:
  • SDI - Strength Deployment Inventory®
  • MBTI - Myers-Briggs Type Indicator ®
  • Belbin - Team Role Profiles
Résumé of John Bell   M. Ed  F.P.S.A

Having obtained a Masters degree in Education John went on to become a UK Government qualified Curriculum Development and Evaluation Officer where his primary role was to establish training needs for adults and then design training material to aid development.

He is also a Home Office certified facilitator and a Home Office Certified Trainer of Trainers. His presentation methods are based on sound, person-centred learning.

A Fellow and former Vice President of the Professional Speakers Association John is also the author of two books on public speaking.

John’s work as a human behaviour consultant over the last 22 years has put him at the forefront of collating best practices in human relations in the UK and throughout Europe.

  


Integral to his on-going research, he annually interviews hundreds of managers, engages in action research, and analyses the factors that drive or impede business co-operation and responsiveness for his high-level clients.

He teaches all levels of staff how to harness the power of positive thought to succeed. John helps managers and staff to peel back the layers of individual behaviour to discover effective strategies for engaging existing and potential customers. He also shows delegates how modifications to their language, behaviour and style of response can significantly enhance management skills and staff interaction.

The author of over 25 books and an International conference speaker, John is recognised throughout the world as an authority on the mind. His dedication and expertise has led him to conduct research into staff behaviour such as managing change, motivation, problem solving and achieving success.

John is regularly used by GlaxoSmithKline, SAP and Astra Zeneca to provide advanced training for their sales and marketing teams.

Using delegate evaluation scores collated by a large international conference organiser he has been voted ‘Best UK Conference Speaker of the Year’ on four occasions.

His humorous style of delivery ensures that delegates are educated whilst being entertained.
His continuing success relies on his reputation, which is linked to the outstanding, positive feedback companies constantly receive from their delegates.

These are some of the many courses John facilitates:

  • Appraisal Skills
  • Change Management - why change is inevitable and how to cope with it
  • Communication Skills
  • Creative Problem Solving
  • Managing and Motivating Others
  • Negotiation skills
  • Presentation Skills
  • Quality Customer Service
  • Secrets of Success.
Résumé of Rachel Whitfield BSc

Rachel is an enthusiastic manager with 15 years experience gained in Training, Coaching, Recruitment and HR.

She is CIPD Qualified and an NLP Practitioner (Currently studying for her Master Practitioner).

She is also qualified in the delivery of Strength Deployment Inventory and Level A/B psychometrics (including 15PF+, 16 FQ, Jung Type Indicator) which she uses regularly within her work. 

Rachel has been invited to judge at both the 2009 National Training Awards and 2009 National Sales Awards and is member of the Association of Coaching.

  


Rachel Whitfield

Rachel has worked globally designing and delivering development programmes for organisations such as GE Capital, Barclays, Lloyds TSB, HMRC, BBC TV Licensing, Somerfield, MetLife, Kuehne and Nagel.

Her last position included a 6 month stint in South Africa setting up of a sales training consultancy business.

Rachel has been described by both clients and delegates as incredibly passionate and committed, with a focus on gaining real and tangible results. She has firsthand experience of the subjects she trains, which adds to the credibility and effectiveness of her work.

These are some of the many courses Rachel delivers:

  • Management Development
  • Presentation SkillsCoaching skillsPerformance Management
  • Sales skills
  • InterviewingNegotiation
  • Influencing skills
  • Telephone Techniques
  • Train the Trainer
  • Customer Care
  • Time Management
  • Creative Problem Solving
  • HR for non HR managers
Résumé of Mike Sullivan BA PGCE Dip Marketing

Mike has 16 years experience in Sales and Marketing management, including a significant time with ICI and Philips. He advises companies as diverse as GlaxoSmithKline, Sun Microsystems and Civica as well as supporting entrepreneurs at the earlier stages of their development.

With a background which covers many aspects of business including Systems Design, Process Analysis and HR projects, Mike is able to rapidly form an holistic view of complex business issues. He has the practical experience to address these with insight and innovation.

He focuses on helping marketing teams and sales personnel understand the dynamics of their relationship with clients at both the strategic level (which clients, which products, which markets?) and the interpersonal levels, delivering team building, networking and customer relationship skills.

  

As an in-house consultant for many companies, his main activities include:

  • Advising companies on all aspects of client relationship management and development, including client research
  • Advising and coaching bid teams and Senior Management competing for major tenders
  • Writing and producing proposals and written submissions
  • Coaching for presentation skills and for winning new business
  • Advising on targeting strategies and approaches, including research and analysis techniques for business development.

He provides coaching and advice on the following topic areas:

  • Developing effective marketing plans
  • Creating client-centred communications
  • Managing client relationships, partner relationships and staff relationship
  • Winning bids for new business
  • Integrating sales plans and marketing activity
  • Developing marketing teams.
Résumé of John Hughes BA ACA

John has over 25 years experience as a chartered accountant and project manager.

Working with International multicultural teams has enabled him to specialise in building and motivating teams to deliver projects – especially in difficult circumstances.

His career has tracked some of the major trends of the last 15 years. He project managed the implementation of computer systems for the following:

  • a global system in the oil business
  • DTI during the move to commercial style accounting
  • John Birt’s reworking of the BBC
  • Norwich Union post merger
  • the electricity privatisation
  • the start up of the National Lottery
  • the Government of Croatia
  • the United Nations
  

John has worked with the following organisations as a project manager or accountant:
BBC Ionica PLC
Coopers and Lybrand London Electricity Oracle Corporation
Department of Culture Media and Sport Macmillan PriceWaterhouseCoopers
Department of Trade and Industry Ministry of Finance Croatia Royal Bank of Scotland
Ernst and Young National Grid Company NHS
Food and Agriculture Organisation of the UN New Opportunities Fund Willis Corroon


In addition to his consultancy work, John also provides training courses on:

  • Letter and report writing
  • Finance in business
  • Project Management
Résumé of Stuart Skinner FCMA FCCA

Stuart has over 30 years experience in accountancy, finance and management at board level.

He has a vast experience from small independent companies to major international groups - such as Olivetti. His experience covers everything from the day-to-day running of companies to mergers, acquisitions and the sale of companies.

Formally qualified as a Fellow of the Chartered Institute of Management Accountants and a Fellow of the Association of Chartered Certified Accountants; Stuart is well placed to undertake assignments, financial health checks and project work.

He can to assist your company in achieving its goals, via training courses or directly working with your own management team.

  


Stuart can advise and formulate your strategic plans whether they may be for expansion, contraction, cost cutting or preparing for a sale or acquisition.

Finance for the Non Financial Manager is now an important area of training for many companies. Stuart will tailor a suitable course for this essential information to be imparted to your employees. Your company will benefit from greater efficiency and your employees will gain greater job satisfaction.

Stuart’s experience and training plan has developed from the theory that all companies must have a plan of action, and the financial plan is the key to success. However all plans must be filtered down to all employees both within and outside the financial depaartments.

Other Training Consultants
We have other consultants with extensive experience in the Human Resources field, both in the public and private sectors.

They are highly qualified with Masters Degree's in personnel and business strategy. Being qualified in employment law and personnel management, they are also Fellow's of the Chartered Institute of Personnel Development.

Their business experience covers both public and private sector areas. As directors of human resource departments they have a vast experience of helping professionals at every level develop to their highest potential. Increasing an individual's value to the organisation results in a more competent and satisfied professional. As a result of their work, executives at the highest levels seek them out to help sort out their most personal and professional issues.

They are involved in all the major service areas of his firm including outplacement consulting, executive team building, executive selection and a broad range of other organisational development activities. They are particularly sought out by executives for their insights on career planning, their expertise in helping executive teams perform more productively, and to turn around problem managers. 

Apart from consultancy work they are also members of the Employment Tribunals and therefore have first-hand, current practical knowledge on employment law issues.

Elite Business Consultancy is based in the attractive countryside near Ipswich in the county of Suffolk, England. (Less than an hours train journey from London). We are within easy travelling distance of Cambridgeshire, Essex and Norfolk. You are welcome to join to us or we will be pleased to visit you anywhere in the United Kindom or Europe.

For further information please contact:

Michael Miles N.Dip.M PGCE FBAPT MIMgt
Elite Business Consultancy
3 Parkers Place
Martlesham Heath
Ipswich
IP5 3UX
UK

Telephone +44 (0) 1473 610320

Email: info@eliteconsulting.co.uk
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Company Registration Number in England and Wales 4433047. VAT Registration Number 700 4528 76

Our Registered address: Elite Training European Ltd, 3 Parkers Place, Martlesham Heath, Ipswich, IP5 3UX